Center of Excellence

Church Mutual Insurance Company's National Customer Service Center (NCSC) has been ranked among the top 10 in the nation by BenchmarkPortal.

Each year, Benchmark holds a Top 100 Call Centers Competition. Church Mutual was ranked between 4 and 10 in the Tier 1 (100 or less employees) grouping.

This was another in a series of giant steps up for Church Mutual, which was ranked among the top 25 in the nation in last year's contest.

The competition, which evaluates key metrics against industry peers drew more than 500 entries from the United States and Canada.

Church Mutual is among only 20 companies in history to be named a Center of Excellence for nine consecutive years.

For more information, visit

Our National Customer Service Center provides service to most Church Mutual customers in all states except California, Hawaii, Montana and Nevada. In these states, customer service is provided by your insurance agency.

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Church Mutual Insurance Company, S.I. (a stock insurer)
P.O. Box 357 | 3000 Schuster Lane | Merrill, WI 54452-0357
Telephone (800) 554-2642 or (715) 536-5577

© 2021 Church Mutual Insurance Company, S.I. All rights reserved. Protecting the Greater Good is a registered trademark of Church Mutual Insurance Company, S.I.

Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.